FREQUENTLY ASKED QUESTIONS

Can I use Kendo for free?

Yes. Any account that is active and not on a paid plan will be provided with 5 free every week credits for ever.

What is a Credit, and am I charged if there is no result?

When Kendo finds new contact details for a profile, a partial result of the details will appear with a "Show" button. Clicking on the “Show” button to reveal the full contact details is counted as using a credit.If Kendo was unable to verify thedetails for a contact, there will not be a "Show" button and therefore no credit is used.

Where can I see how many credits are left?

On your Kendo widget, on the bottom left you will find an indicator of how many credits are available.

Is uncovering the same contact several times counted each time?

You are charged with a credit only when you click on "Show" to reveal the full contact details.If you have revealed the details for the contact previously, the details will appear with no "Show" button.